To date over 1,700 properties have had the new fibre network installed, which is a significant number of properties on Condado.
The new routers have arrived, and owners may now request the installation of the new fibre (ONS) routers to their properties which takes around 10 min. At the time of installation Cable Murcia can assist owners with changes to the router name and passwords if needed. Cable Murcia will also change the connection to your property so that the Television & Phone connection is also via the new fibre. No re-tuning of the TV is required and most owners will not notice a change.
Whilst the installation of the router completes the work in owners’ properties, the final process is to remove our existing wireless infrastructure which has caused a lag in our connection and limits our speed. The new fibre network connection to Condado de Alhama will be completed in October 2020. At this point each property will benefit from 100Mbps speed.
To request the installation of the new router you should email one of the following email addresses corresponding to your area.